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Context Help

If you lose your way inside our Control Panel, the very first step you should take is to push the Help button, which is present on each page. A pop-up menu will open. It comprises detailed information about all the actions that you can carry out on the given page. Each pop-up window appears on the same page so that you can quickly return to your work.

Video Tutorials

We have a vast array of tutorial video clips describing how to work with our hosting Control Panel. They're meant for those of you who would like to see how things are being done rather than just reading articles. Thus, anyone can quickly find their way around our Control Panel by merely watching our step-by-step instructional video clips.

F.A.Q.

If you can't discover the solution you searching for, take a glimpse at our extensive FAQ database, which comprises questions asked by real individuals and provides practical solutions. We constantly update our Frequently Asked Questions section with new articles so as to embrace all the innovations and new additions to our system.

Ticketing System

If you still can't find the solution you need in the FAQ database either, you can get in touch with our excellent team of client support engineers available 24x7x365 and eager to assist you with any problem. Each support ticket you send will be responded to within sixty minutes (the average support ticket response time is approximately 20 minutes), so you will never have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 263186

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com